Terms & Conditions
Effective date: August 25, 2026
The program
Assurient Health Notifications sends one-time verification passcodes, account setup links, and occasional health check-in notifications by SMS to family members who enroll a loved one’s health watch at assurient.health.
Messaging terms
- Message frequency varies and is low: typically a few messages at enrollment, then occasional notifications.
- Message and data rates may apply.
- To stop receiving messages at any time, reply STOP.
- For help, reply HELP or email hello@assurient.health.
- Carriers are not liable for delayed or undelivered messages.
What Assurient is — and is not
Assurient is a health-awareness service: it learns a person’s own patterns and prompts their family to check in when something looks different. Assurient is not a medical device, does not provide medical advice or diagnosis, and is not an emergency service. Notifications may be delayed or missed; never rely on Assurient in place of medical care or emergency services. If you believe someone is in danger, call 911.
Enrollment and consent
Enrollment requires the enrolled person’s own Withings account and their authorization through Withings’ consent process. The requesting family member must verify ownership of their mobile number before any messages are sent. You agree to enroll only people from whom you have authority to act.
The service
Assurient is offered in early access and may change, pause, or end. We may suspend enrollments that violate these terms. Our total liability for any claim relating to the service is limited to the amount you paid for it.
Contact
Assurient · hello@assurient.health
